Services
How I work
I help founders and CEOs redesign their operational infrastructure for the AI era. Not with frameworks and decks, but by getting inside the actual business and building what it needs.
AI-Era Operational Redesign
AI is compressing production costs across every industry I work in. The firms that restructure around the new economics pull ahead. The ones that keep pricing the old way lose ground. I help you see the pattern, redesign your workflows, and, when it fits, build the custom tooling that makes the redesign real.
Operational Strategy and Scaling
Your processes worked at 50 people. They're breaking at 200. I help you figure out what to rebuild and in what order, matching the infrastructure to your specific business model, your team's strengths, and your growth stage.
Process Architecture
You know things need to be documented and systematized, but you're not sure where to start or how to do it without creating bureaucracy. I build systems that reduce friction, not add meetings.
Interim Operational Leadership
You need someone in the COO seat now, but you're not ready for a full-time hire. I fill that role while you figure out the long-term plan, bringing 28 years of experience from day one.
Engagement Models
Three ways to work together
Retainer
Ongoing fractional COO work, typically 2-4 days per week. Best for companies that need consistent operational leadership over months.
Project-Based
Defined scope, timeline, and deliverables. Best for specific problems: redesign client onboarding, implement an AI workflow, build a hiring process.
Advisory
Monthly strategy sessions, on-call access, periodic reviews. Best for founders who want a thinking partner on operational decisions.
Who this fits
I work best with companies in the $10M to $500M revenue range that are scaling intentionally but hitting operational limits. Founders and CEOs who are smart enough to know what they don't know operationally, who have built something real, and who are watching AI reshape their industry's economics.
If you're looking for someone to build a 200-page process manual or deliver a consulting deck full of best practices, I'm not the right fit. If you want someone who will get into the details of your specific business, figure out what AI actually changes about your operations, and build systems that work, let's talk.